Terms of service
Effective Date: April 1, 2026
OVERVIEW
Welcome to Tanziannah Soap & Butter! The terms “we”, “us” and “our” refer to Tanziannah Soap & Butter. Tanziannah Soap & Butter operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Tanziannah Soap & Butter is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By visiting or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state.
You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account and password.
SECTION 2 – OUR PRODUCTS
We strive to display our handmade soaps and body butters as accurately as possible. However:
- Colors and textures may vary due to screen settings
- Products are handmade and may have slight natural variations
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to:
- Accept or decline any order
- Limit quantities
- Cancel orders if necessary
All sales are subject to our Return & Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping delays caused by carriers or circumstances beyond our control.
Once your order is shipped, responsibility transfers to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website — including logos, images, text, and branding — belongs to Tanziannah Soap & Butter and may not be used without permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content or practices of third-party websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Tanziannah Soap & Butter is powered by Shopify. However, all purchases are made directly with Tanziannah Soap & Butter. Shopify is not responsible for any transactions or issues related to your purchases.
SECTION 10 – PRIVACY POLICY
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, you grant us permission to use it for business and marketing purposes without compensation.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use our website for:
- Illegal activities
- Harassment or harm
- Spreading false information
- Attempting to hack or disrupt the site
SECTION 14 – TERMINATION
We reserve the right to terminate access to our Services at any time if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for any damages resulting from the use of our products or website.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold Tanziannah Soap & Butter harmless from any claims arising from your use of our Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid, the remaining sections will still apply.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Tanziannah Soap & Butter.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of the State of Massachusetts, United States.
SECTION 21 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site means you accept those changes.
SECTION 22 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Tanziannah Soap & Butter
📧 vickthomas@hotmail.com
📍 85 Richardson St, Lowell, MA
📞 978-770-9804